Welcome to Velvet Leaf! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website, you agree to comply with these terms.

1. General Information

Velvet Leaf is a manufacturer and wholesaler of organic soaps, skincare, and haircare products. Our registered address is:

Velvet Leaf
First Floor, C/O Aaradhana Tiles, 8-A National Highway, Makansar, Morbi (Gujarat) India.
Phone: +91 84600 63128
Email: velvetleaf@gmail.com

2. Eligibility

To use our website and purchase products, you must be at least 18 years old or have permission from a legal guardian.

3. Orders and Payments

  • All orders are subject to availability and confirmation.
  • Prices listed are final and inclusive of applicable taxes unless stated otherwise.
  • We accept payments through secure third-party payment gateways.
  • Velvet Leaf reserves the right to cancel any order due to pricing errors or stock unavailability.

4. Shipping and Delivery

  • Orders are processed within 24-48 hours of placement.
  • Estimated delivery time: 3-7 business days depending on the location.
  • Delivery charges, if applicable, will be displayed at checkout.
  • Velvet Leaf is not responsible for delays caused by unforeseen circumstances.

5. Return & Refund Policy

  • Returns are accepted within 7 days of delivery, subject to approval.
  • The product must be unused, unopened, and in its original packaging.
  • Refunds will be processed within 3-7 business days after approval.
  • To initiate a return, contact us at velvetleaf@gmail.com with order details.

6. Product Disclaimer

  • All our products are made from natural ingredients; however, individual results may vary.
  • We recommend conducting a patch test before use to avoid allergic reactions.
  • Velvet Leaf is not liable for any skin or health-related issues arising from product use.

7. Intellectual Property

  • All content on this website, including images, text, and trademarks, is the intellectual property of Velvet Leaf.
  • Unauthorized use, reproduction, or distribution of any content is prohibited.

8. Limitation of Liability

  • Velvet Leaf shall not be liable for indirect, incidental, or consequential damages arising from product use or website access.
  • Our liability is limited to the purchase price of the product in case of disputes.

9. Modifications to Terms

  • We reserve the right to update these Terms and Conditions at any time.
  • Changes will be posted on this page, and continued use of the website implies acceptance.

10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Morbi, Gujarat.

11. Contact Information

For any queries regarding these Terms and Conditions, contact us at:

Velvet Leaf
First Floor, C/O Aaradhana Tiles, 8-A National Highway, Makansar, Morbi (Gujarat) India.
Phone: +91 84600 63128
Email: velvetleaf@gmail.com